About Me
I have worked as a Customer Success Executive for more than a year.
Now I am working as the Team Leader for the Brand Protection department
at Staff Asia, one of the leading outsourcing companies in Bangladesh.
However, I am more interested in becoming a web/software developer as
I find this field very creative and exciting. I also love learning new things;
and love taking on challenges.
Work Experience
Staff Asia
Team Leader, Brand Protection Department
Full-time
Dec 2020 – Present
Assist project owners with business development and customer service
Prepare compliance files and business policies
Collaborate with team members and different departments for coordinating tasks
Work on various foreign recruitment projects
Increasing brand status
Developing business relations with other organizations
Staff Asia
Customer Success Executive
Full-time
Nov 2019 – Dec 2020
Maintained customer satisfaction, addressed customer needs and resolved concerns
Educated customers on promotions to enhance sales
Offered advice and assistance to customers based on their needs or wants
Education
School of Business London
RQF Level 5 Diploma in Cyber Security,
Associate Degree
2021
School of Business London
RQF Level 4 Diploma in Business Management, Undergraduate Diploma
2020
Cambridge Grammar School And College
'A' Level, High School Certification
2016
Cambridge Grammar School And College
'O' Level, Secondary School Certification
2014
Skills
HTML5
CSS3
JavaScript
React.js